April 2025

No incidents reported for this month.

March 2025

DrayTek device security vulnerability
Latest information on the third party DrayTek Vulnerability Issue - whilst your services may not currently be impacted, to minimise the risk of downtime, updating your router’s firmware is expected to fix the problem. Please check, compare and where needed download and install the latest firmware, which can be found by visiting Draytek's official Firmware Download Page to locate updates for the specific model.
Mar 24, 09:12 - Mar 25, 09:30 GMT
O2 Service Issue
We have been notified by O2 that this incident has been resolved, however O2 engineers have advised that whilst initial post checks confirmed services are now restored they are monitoring to ensure service stability. Apologies for any inconvenience this may have caused your customers.
Mar 20, 11:04 - 13:42 GMT

February 2025

iBillie search - no results
Following a period of monitoring, the issue on iBillie regarding the search functionality is now deemed to be resolved. If you are having any further issues please do reach out to the support team. Thank you for your patience.
Feb 26, 08:43 - 14:52 GMT