All Systems Operational

Uptime over the past 90 days. View historical uptime.
IP Voice Operational
90 days ago
100.0 % uptime
Today
WHC Operational
90 days ago
100.0 % uptime
Today
OneHub SIP Operational
90 days ago
100.0 % uptime
Today
Other - Legacy Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Services Operational
90 days ago
100.0 % uptime
Today
Wave Operational
90 days ago
100.0 % uptime
Today
Gradwell SIP Operational
90 days ago
100.0 % uptime
Today
Gradwell Multi-user VoIP Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
BBOne Operational
90 days ago
100.0 % uptime
Today
Other - Legacy Operational
90 days ago
100.0 % uptime
Today
DIA Operational
90 days ago
100.0 % uptime
Today
Cityfibre Operational
90 days ago
100.0 % uptime
Today
Virtual1 Operational
90 days ago
100.0 % uptime
Today
Other - Legacy Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
100.0 % uptime
Today
M2M Operational
90 days ago
100.0 % uptime
Today
Fixed Line Operational
90 days ago
100.0 % uptime
Today
WLR Operational
90 days ago
100.0 % uptime
Today
CPS Operational
90 days ago
100.0 % uptime
Today
Inbound Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
iBillie Operational
90 days ago
100.0 % uptime
Today
Cascade Operational
90 days ago
100.0 % uptime
Today
OneHub Operational
90 days ago
100.0 % uptime
Today
CSR Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 16, 2026

No incidents reported today.

Jul 15, 2026
BT Yealink Firmware Update
Completed - The scheduled maintenance has been completed.
Jul 15, 21:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 19:00 BST
Scheduled - Hello,

We wanted to make you aware of an upcoming firmware update for Yealink W70 devices.

The update will take place between 19:00 and 21:00 (UK time) on Wednesday 15 July 2026.

BT will be upgrading Yealink W70 devices to firmware version 87.3 to address an ongoing issue impacting handset time and date synchronisation. This new firmware includes improvements that enhance the accuracy and reliability of time and date updates, helping to ensure handsets display the correct information and continue to operate as expected.

Action Required:
No action is required if your devices are already registered with the WHC platform. However, we recommend confirming that devices are powered on, connected to the network, and correctly registered to ensure they can receive the update.

Service Impact:
There is no expected impact to phone service during the update window, and normal operation will continue throughout.

Deployment:
The firmware will be applied automatically when devices next check in on their scheduled polling day, or following a device reboot.

If you have any questions, please contact the Partner Support team.
Jul 8, 11:22 BST
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Teams SIP Inbound Calling Issue
Resolved - The issue affecting inbound calls to Microsoft Teams via SIP has been resolved and service has been restored.

Our teams worked with the third-party vendor to identify and fix the issue. We will continue to monitor the service to ensure stability.

Thank you for your patience during this incident. If you continue to experience any issues, please contact support.
Jul 2, 16:49 BST
Update - We are continuing to investigate reports of inbound call failures affecting Microsoft Teams via SIP., including failover solutions.

Our engineering teams are working closely with a third-party vendor to identify the root cause and restore service as quickly as possible.

We appreciate your patience and will provide a further update as soon as more information becomes available.
Jul 2, 12:12 BST
Investigating - We have received reports that inbound calls using Microsoft Teams via SIP are currently failing.

Our engineering teams are actively investigating the issue and are working closely with all relevant suppliers and partners to identify the root cause and restore service as quickly as possible.

We understand the impact this may have on your customers and appreciate your patience and understanding while we work towards a resolution.

We will provide a further update as soon as more information becomes available. Thank you for your continued support.
Jul 2, 10:16 BST
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