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Scheduled Maintenance
BT Yealink Firmware Update Sep 3, 2026 19:00-21:00 BST
Just to make you aware, there will be a firmware update for the Yealink T58W devices. The update will be implemented between 19:00 (UK Time) and 21:00 (UK time) on Thursday 03 Sept 2026.
We are updating Yealink T58W devices to firmware version 87.3. This update is being applied to resolve an issue affecting Click-to-Dial functionality, where calls initiated via Click-to-Dial may incorrectly start as video calls instead of audio calls. Firmware 87.3 includes fixes that ensure Click-to-Dial calls are initiated using the expected audio call behaviour, improving call reliability and user experience.
Action Required: No manual intervention is needed if your devices are already registered with the WHC system. However, it is recommended to verify that your devices are connected to the network and properly registered.
This will cause no issues with the operation of the phones during this time.
Devices will update automatically on their polling day or after a reboot.
Posted on Aug 27, 2026 - 14:49 BST
We are updating Yealink T58W devices to firmware version 87.3. This update is being applied to resolve an issue affecting Click-to-Dial functionality, where calls initiated via Click-to-Dial may incorrectly start as video calls instead of audio calls. Firmware 87.3 includes fixes that ensure Click-to-Dial calls are initiated using the expected audio call behaviour, improving call reliability and user experience.
Action Required: No manual intervention is needed if your devices are already registered with the WHC system. However, it is recommended to verify that your devices are connected to the network and properly registered.
This will cause no issues with the operation of the phones during this time.
Devices will update automatically on their polling day or after a reboot.
Posted on Aug 27, 2026 - 14:49 BST