Please note that scheduled maintenance on the BT WHC Call Analytics platform is planned between 01:00 and 09:00 (UK time) on Sunday, 25 January 2026.
While we expect minimal impact, access to the Call Analytics portal may be temporarily unavailable and some possible data processing delays.
We apologise for any inconvenience this may cause and thank you for your understanding while this maintenance is carried out.
Posted on
Jan 21, 2026 - 08:53 GMT