Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 28, 2025 - 22:00 BST
Scheduled
Due to recent service disruptions, we will be implementing critical configuration updates to enhance our call routing infrastructure. These updates will transition our services to a more robust, geo-resilient set of Session Border Controllers (SBCs).
This communication marks the first of two phases in the migration process. In this initial phase, we will begin redirecting call traffic to the new SBCs. This high-priority routing update does not require a system reboot and will not interrupt any active calls.
While we anticipate a seamless transition with no downtime, we ask that you consider the service to be at risk during the designated maintenance window.
We appreciate your understanding and cooperation as we work to deliver a more resilient and reliable service experience.
Posted May 20, 2025 - 12:06 BST
This scheduled maintenance affected: IP Voice (OneHub).