All Systems Operational

Uptime over the past 90 days. View historical uptime.
IP Voice Operational
90 days ago
100.0 % uptime
Today
WHC Operational
90 days ago
100.0 % uptime
Today
OneHub Operational
90 days ago
100.0 % uptime
Today
Other - Legacy Operational
90 days ago
100.0 % uptime
Today
Connectivity Operational
90 days ago
99.93 % uptime
Today
Vodafone Operational
90 days ago
99.8 % uptime
Today
BBOne Operational
90 days ago
100.0 % uptime
Today
Other - Legacy Operational
90 days ago
100.0 % uptime
Today
DIA Operational
90 days ago
100.0 % uptime
Today
Cityfibre Operational
90 days ago
100.0 % uptime
Today
Virtual1 Operational
90 days ago
100.0 % uptime
Today
Other - Legacy Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
99.97 % uptime
Today
O2 Operational
90 days ago
100.0 % uptime
Today
Vodafone Operational
90 days ago
99.91 % uptime
Today
M2M Operational
90 days ago
100.0 % uptime
Today
Fixed Line Operational
90 days ago
100.0 % uptime
Today
WLR Operational
90 days ago
100.0 % uptime
Today
CPS Operational
90 days ago
100.0 % uptime
Today
Inbound Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
iBillie Operational
90 days ago
100.0 % uptime
Today
Cascade Operational
90 days ago
100.0 % uptime
Today
OneHub Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
iBillie and Cascade order access
Resolved - Following an extended period of monitoring we're delighted to confirm we have seen no further issues with either iBillie or Cascade.

Thank you for your patience while we monitored to ensure a stable service for all Partners.
Dec 10, 13:05 GMT
Update - This incident remains under monitoring due to pending maintenance on the iBillie and Cascade portals.

We do not anticipate any disruption to services or portal access during this period and will provide an update once the issue is fully resolved
Dec 3, 09:23 GMT
Monitoring - We are pleased to confirm that the issue affecting the iBillie and Cascade portals has now been resolved. All functionality, including asset management, is operating as expected.

The team will continue to monitor to confirm stability and will update again should anything change.

Thank you for your patience and understanding while we worked to restore service.

If you experience any further issues, please reach out to the support teams via the usual methods.
Dec 2, 11:55 GMT
Identified - We are aware of an issue currently affecting the iBillie and Cascade portals.

Impact: At this time, we are unable to manage assets through these portals.

If you require assistance with any order management, please reach out to the support teams via the usual methods and we will work directly with suppliers to assist you.

Our teams are addressing this issue with the highest priority, and will provide further updates as soon as more information becomes available.

Thank you for your patience and understanding while we investigate.
Dec 2, 09:35 GMT
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Portal Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 20:00 GMT
Scheduled - Due to issues experienced with internal systems yesterday, a further brief maintenance window is required to implement changes that will enhance stability.

There will be no impact on customer services during this period.

Please note: The portals will be unavailable between 20:00 and 22:00 this evening (03/12/2025).
Dec 3, 16:27 GMT
Dec 2, 2025
Portal Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 20:00 GMT
Scheduled - Due to issues experienced with internal systems earlier today, a brief maintenance window is required to implement changes that will enhance stability.

There will be no impact on customer services during this period.

Please note: The portals will be unavailable between 20:00 and 22:00 this evening (02/12/2025).
Dec 2, 17:42 GMT
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