Completed -
The scheduled maintenance has been completed.
Jan 25, 09:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 01:00 GMT
Scheduled -
Please note that scheduled maintenance on the BT WHC Call Analytics platform is planned between 01:00 and 09:00 (UK time) on Sunday, 25 January 2026.
While we expect minimal impact, access to the Call Analytics portal may be temporarily unavailable and some possible data processing delays.
We apologise for any inconvenience this may cause and thank you for your understanding while this maintenance is carried out.
Jan 21, 08:53 GMT